Privacy policy


As a user, you should know that your rights are guaranteed when you use or browse this website. Below, you can see our principles regarding your privacy:

  • Principle of legality, loyalty, and transparency: The data requested from individuals will be appropriate, specific, and necessary for the purpose for which they are collected, and they will not be used for a purpose different from that for which they were collected without the prior and express authorization of the user.
  • Principle of data minimization: Only data strictly necessary for the purposes for which they are requested will be requested, and they will always be the minimum necessary.
  • Principle of limited data retention: Data will only be retained for the time necessary for the purposes of processing, based on the purpose.
  • Principle of integrity and confidentiality: The data you provide to us will be processed to ensure their security and integrity, as well as their confidentiality. All necessary measures are taken to prevent unauthorized access or improper use of user data by unauthorized third parties.

This Privacy Policy may change based on legislative requirements and will also be applicable to any associated blogs on our website.

Applicable Regulations

The Organic Law 15/1999 of December 13, on the Protection of Personal Data (LOPD), and Royal Decree 1720/2007 of December 21, the Regulation for the development of the LOPD. It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons (GDPR), as well as Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE).

  • Data Processing Controller
  • Controller’s identity: Arte 2012 S.L.
  • Tax ID: B65743668
  • Address: Rambla Catalunya 100 Bajos 08008 Barcelona Spain
  • Phone: 934676369
  • Email:

How Did We Obtain Your Data?

The personal data we process come from:

  • Contact forms.
  • Anonymous information about preferences, interests, and browsing history on this website, obtained through tracking techniques.

No data revealing ethnic or racial origin, political opinions, religious or philosophical beliefs, or union membership, genetic data, biometric data intended to identify a natural person, data concerning health, or data concerning a person’s sex life or sexual orientation are processed.

For What Purpose Do We Process Your Personal Data?

When a user uses our website, they may provide personal information, such as IP address, name and surname, physical address, email address, phone number, or any other information they wish to provide through contact forms or any other means. By providing this information, the user consents to the collection, use, management, and storage of such information by Arte 2012 S.L., as outlined in this Privacy Policy.

Arte 2012 S.L. processes personal data for the following purposes:

  • Processing and managing requests.
  • Executing the order for the goods identified in the request.
  • Requesting services and/or products offered and maintaining, developing, managing, and controlling the relationship established through the request.
  • Subscribing to online newsletters, physical publications, web pages, and commercial and promotional communications related to the services offered by Arte 2012 S.L.
  • Compliance with obligations and duties imposed on Arte 2012 S.L. by the laws in force at any given time.
  • Non-identifying data, obtained through some cookies that are downloaded to the user’s computer when they browse this website, are also collected. This information is detailed in the Cookies Policy.

Arte 2012 S.L. may process personal data directly or through third parties acting on its behalf as data processors, while fully respecting the duty of confidentiality and complying at all times with the current regulations on the protection of personal data.

In the event that the user accesses other websites whose links are displayed on Arte 2012 S.L.’s own website, Arte 2012 S.L. is not responsible for the processing of personal data carried out by these websites.

For the purposes of the General Data Protection Regulation, the personal data you provide through the website’s forms will be treated as «Web Users.»

How Long Will Your Data Be Retained?

The personal data provided will be retained:

  • As long as the business relationship is maintained.
  • Until one of the data subject’s rights is requested.
  • For the time necessary to fulfill legal obligations.

What Is the Legal Basis for Processing Your Data?

The legal basis for processing your data is the user’s consent.

Users consent to the processing of their data in the manner described above by accepting this Privacy Policy when registering as a user of Arte 2012 S.L. or when providing information or using any of the contact methods provided on the website, or when contracting a specific service that requires such processing. Contacting or making comments on this website requires consent to this privacy policy. The contracting of products and services will be governed by the terms and conditions set out in the Legal Notice.

In any case, Arte 2012 S.L. will delete the registered data as soon as they are no longer necessary or relevant for the purpose for which they were collected, and they may be retained – properly blocked – for the time during which any liability arising from a legal relationship or obligation, or the execution of a contract, or the application of pre-contractual measures requested by the data subject, may be demanded.

To Whom Will Your Data Be Disclosed?

To provide the necessary services for its business activities, Arte 2012 S.L. may share data with external providers, under their corresponding privacy conditions.

External providers will have access to the personal information necessary to perform their duties as Data Processors, but they may not use it for other purposes. They must also process personal information in accordance with this Privacy Policy and the applicable data protection legislation.

Some of our providers are located in the European Union (EU), and others may be located outside the EU. By using the Arte 2012 S.L. website, the user authorizes the transfer of their personal data to external provider servers and the processing of their personal data in the countries of these third parties for the purposes outlined in this privacy policy.

In particular, the external service providers of Arte 2012 S.L. that may store user personal data are as follows:

Providers located in the EU:

Providers located outside the EU:

  • Google: Our website uses Google Analytics services to analyze website usage and optimize performance. Google processes information on its own servers, so personal data will be located outside the EU. Google is located at 1600 Amphitheatre Parkway, Mountain View (California) CA 94043, USA, and has certified its compliance with the EU-US Privacy Shield Framework. This framework ensures that all transferred data will be processed with a level of protection in line with European regulations and Arte 2012 S.L. has signed this Model Contract as an additional means of complying with the General Data Protection Regulation requirements. Google has also implemented appropriate technical and organizational measures to safeguard personal data. See Google’s Privacy Policy for more details.

What Are Your Rights When You Provide Your Data?

Data subjects have the right to:

  • Request information about the personal data we hold.
  • Request its correction or deletion.
  • Request the limitation of its processing.
  • Oppose the processing.
  • Request data portability.

Data subjects have the right to access their personal data and request the correction of inaccurate data, or request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, data subjects may request the limitation of the processing of their data, in which case we will only keep it for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. In this case, Arte 2012 S.L. will cease processing the data, except for compelling legitimate reasons or the exercise or defense of possible claims.

If you have given your consent for a specific purpose, you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on the consent before its withdrawal.

You may exercise your rights by contacting the data controller’s address.

Users also have the right to effective judicial protection and the right to file a complaint with the supervisory authority at if they believe that the processing of personal data that concerns them violates current regulations.

Accuracy and Truthfulness of Data

The data provided by the user must be true, accurate, complete, and up-to-date.

The user will be solely responsible for any direct or indirect damage or harm, both to Arte 2012 S.L. and to any third party, arising from completing forms with false, inaccurate, incomplete, or outdated data, or with data from third parties without their prior consent, before their communication to Arte 2012 S.L.

Social Media

Likewise, your personal data may also be processed for the purpose of managing social networks. Arte 2012 S.L. has a presence on the following social networks: Facebook, Google+, Instagram, and Pinterest.

The processing of user data who follow us on social networks will be governed by this section, as well as by the terms of use, privacy policies, and access regulations of the corresponding social network, previously accepted by the user. Arte 2012 S.L. will process their data for the purpose of correctly managing their presence on the social network, informing about activities, products, or services of Arte 2012 S.L. If a user leaves a comment or interacts on the social networks where Arte 2012 S.L. is present, they should be aware that their data may be published in the social network environment, explicitly authorizing the communication of their data associated with the action they perform to the rest of the users who access the website or social network.

Users may only publish on the social networks of Arte 2012 S.L. personal data, photographs, and information or other content for which they own the title and property or for which they have obtained the authorization of third parties.

Arte 2012 S.L. warns the user that this entity is not responsible and cannot guarantee the confidentiality and security of the processing of data that may be carried out by Facebook, Google+, Instagram, and Pinterest, as well as by third parties that may access such data due to the provision of their services, the exercise of their activity, or third parties that establish hyperlinks to such social networks.